Re: [BNW] Missing pages

[MForbeck@aol.com]

Hi: 

Sorry about those missing pages. In general, you can expect 2-5% of a print 
run to have errors, depending on the quality of the printer you use. Most 
problems involve things like band bindings or a poorly trimmed book, but 
sometimes you get the occasional missing signature (16 pages). 

>P.S.:  With regards to your earlier question about missing pages, I thought
>of something else I wanted to add to my original response to your post.
> I just took my books back to where I purchased them and they gave me either
>a refund or a replacement after I showed them the problem.  I assume they
>just send them back to the distributor who gives them a refund.

That's correct. This is far and away the easiest and cheapest way for you to 
handle this problem. Alternatively, you can send your book into AEG, and they 
will (I believe) replace it for you, but then you have to pay for shipping 
and wait for your new book. 

Take care, 

Matt Forbeck
AEG