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RE: [DL] Ordering e-books from Pinnacle



Pat, thanks for being so informative and helpful bud! (I owe you a beer
man!)

Here is the official PEG skinny... The orders@peginc.com is the official
Smith & Robards email, so you will occasionally get an email from them. It
all depends on your question or concern. I am the last resort. I am trying
to get the orders@peginc.com to have its own personality and also, one day
(one SWEET day!), a real Warehouse Manager will be hired and that will be
his or her email and I want them to have a consistent feel.

Lee

Mario Lee Bansen III		Pinnacle Entertainment Group, Inc.
Vice President		      PO Box 10908
leebansen@deadlands.com	      Blacksburg, VA 24062-0908
ICQ#99630029			T (540) 381-8480
www.peginc.com                F (540) 381-7797

> -----Original Message-----
> From: owner-deadlands@gamerz.net [mailto:owner-deadlands@gamerz.net]On
> Behalf Of Phalen, Pat
> Sent: Monday, June 11, 2001 11:46 AM
> To: 'DD'
> Subject: RE: [DL] Ordering e-books from Pinnacle
>
>
> They are pdf sent on a CD.
> I only ordered a single "book", so I am unsure whether you will receive a
> single CD/Title or one CD with all of them on it.
>
> BTW, I think that the orders address is a "send-only" one.  Any problems
> should be sent to Lee Bansen:  mailto:LeeBansen@deadlands.com
>
> Patrick
>
> -----Original Message-----
> From: Jacek Warecki [mailto:JWarecki@aethersystems.com]
> Sent: Monday, June 11, 2001 11:38 AM
> To: 'deadlands@gamerz.net'
> Subject: [DL] Ordering e-books from Pinnacle
>
>
> Guys and Gals,
>
> I need some help.  I've order a couple of e-books, Back East: North and
> Epitaph #3, from the Pinnacle web site.  I expected to be given the
> opportunity to download the books after the order process, them
> being called
> e-books and all.  That did not happen, and I was charged shipping.  I am
> confused.  Has anyone order e-books from Pinnacle?  Does Pinnacle
> print the
> books and ship them, or did you download them?
>
> Yes, I've tried to contact Pinnacle.  Mail to Orders@peginc.com bounced.
>
> Anyway, there may not be a problem.  For all I know Pinnacle prints the
> e-books and mails them, sort of a paper e-book, and the order could be
> making its happy way to my house.  But like any rabid fan boy, I
> was hoping
> to get my hands on the material a couple of weeks ago when I
> plunked down my
> credit card.  Any help appreciated.
>
> 	Thanks For Reading
> 		Jack
>
>
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