[HoE] Re: Missing 3 figures [Shane]

[Gwydion758@aol.com]

<< Howdy,
 
     I was one of the people that picked up one of the HoE packages at GenCon
 and only recieved the 3 mini's + stone.. and I still haven't gotten the
 other 3 in the mail... hmmm I remember reading a post about others missing
 the final 3 figues. Any uhm yes well any ideas of what to do or whom I
 should contact, would be greatly appreciated. >>

Same here.  I talked to Maureen at AEG some time ago, and to someone else in
customer service a week later.  Mine were supposedly sent out *regular* mail,
so God knows when or if I'll ever see it.  I'm going to give them one more
week to allow for delays due to holiday volume, but this is getting pretty
sad.

What you can do is contact AEG by phone (after contacting Pinnacle to get the
number) or send email to SHADIS2@aol.com.  Be advised my email was never
answered--I let it go for over a week before calling Maureen.

Is there anyone out there who HAS received these elusive little guys?

Shane > I'm putting you in the header just so you know about this.  I realize
there's not much you can do about this particular situation, but maybe this
can be avoided in the future.  Now get back to work on that Templar book.

Jeff