Re: problem with toxic tunes cd & lost colony [SHANE] was:Re: [DL] DragonCon reminder

[balance@tubas.net]

On Monday, September 2, 2002, at 06:53  AM, Richard A Ranallo wrote:

> On Mon, 2 Sep 2002 02:18:37 -0400 "bruce boragine"
> <gamr4evr@bellsouth.net> writes:
>> i still got a problem with a bad toxic tunes disc i ordered from
>> smith and robards.. and haven't received a reply about what to do..
> maybe i
>> should tag this for shane..
>
> Send an e-mail directly to Shane abount it.  Pinnacle has historically
> been excellent at dealing with this sort of problem, but The Man doesn't
> usually read all the messages on the list.  Since it's pretty much
> between you and the company, the best thing to do is skip the
> list-as-middle-man.
> Of course, I don't know if they're doing the whole DragonCon thing this
> weekend, so you might not get a prompt response...

Yup. I seem to attract slightly irregular books, and PEG has been very 
good about replacing them... I'm also being reasonable and not quibbling 
about some things... for example, my LC has a weird defect where a 
corner of one page got folded in during printing (it has the borer on 
it!) but it's not worth reporting it... after all LC is inteded for 
playing not sitting on a shelf.

Now, if I ordered the DL leatherbound hardcover, I'd be much more 
critical...

--
Brett

LORD, WHAT CAN THE HARVEST HOPE FOR, IF NOT FOR THE CARE OF THE REAPER 
MAN? (Reaper Man, Terry Pratchett)