[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[DL] Re: [LC] PayPal Orders




By the way, let me put in a good word for our fulfillment partners at Kentucky Fulfillment Center in Knoxville, TN, who handles all our shipping. They do an *excellent* job and I wanted to commend them for it. 9 times out of 10 your order goes out within one day and you'll receive it in a week (in the US, of course). (We officially say 2-4 weeks though just to protect ourselves.) If there's a holdup, it's almost *always* on my end because some part of your order is on backorder (usually the Lost Colony Companion or miniatures, which we resupply as needed rather than having a huge backstock like our regular books).

Hah! I'll pass the message along personally to Shannon, the phone op at the center! Used ta work there, ya know ^_~